Part Time Guest Service Ambassador

Annapolis, MD | Temp

Job ID: 9413 Industry: Administrative

Our client is looking for a Part – Time Guest Services Assistant.   In this role you will be providing warm, knowledgeable assistance to customers to ensure an effortless and memorable experience. Responsibilities will range from dinner reservations, transportation assistance, gift suggestions, hotel referrals and more.   This person will also assist with the locations social media & Special Event Planning. The right candidate must have excellent communication skills, strong knowledge of the Annapolis area and a desire to help and assist others. Background in retail, customer service, and/or hospitality is preferred. MUST be available to work some weekend shifts and have flexibility for evenings as well.

Job Responsibilities:
  • Define, communicate, and maintain high standards of customer service at all times.
  • Provide information and resources by proactively identifying customers’ needs and desires; answer questions; give directions
  • Respond to customer compliments, concerns, suggestions and questions whether in person or via digital channels
  • Attend to other administrative duties as assigned.

Job Requirements:
  • Prior experience with luxury hotel, retail or restaurant guest service required.
  • Previous community involvement or networking experience is preferred.

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

Laura Ward

Laura is our Senior Talent Experience Recruiter at Pyramid Consulting Group. Beginning as a Temporary Service Recruiter, Laura focused her efforts of filling open positions mainly for temporary fashion, retail, and events roles. Now, in her current role, Laura specializes in finding candidates for roles in eCommerce, retail, and other temporary, nationwide positions.
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Pyramid Consulting Group

110 West 40th Street
8th Floor
New York, NY  10018
Toll Free: (888) 822-5572
Office: (212) 790-9556